UTECH TECHNOLOGY

UTECH TECHNOLOGY CO., LTD [{"id":40,"category_code":"D\u1ecaCH V\u1ee4 B\u1ea2O TR\u00cc H\u1ec6 TH\u1ed0NG CNTT","type":null,"slug":"tu-van-giai-phap-cnttsol4J","is_priority":1,"z_index":4,"photo":"storage\/images\/productCategories\/15\/photo.jpg","thumb":null,"created_at":"2020-12-30 03:06:03","updated_at":"2021-03-11 11:10:01","deleted_at":null,"lang":1,"description":"Provide maintenance services according customer requirements","pro_title":"IT MAINTENANCE SERVICE","pro_description":"Provide maintenance services according customer requirements","title":"IT MAINTENANCE SERVICE","content":"<h2 style=\"text-align:center;\">MAINTENANCE SERVICE<\/strong><\/span><\/h2><h3 style=\"text-align:center;\">SYSTEM - WORKSTATION<\/strong><\/span><\/h3> <\/p>1. Introduction<\/strong><\/span><\/p>Maintenance services computer systems, server systems, periodic storage systems and technical support of UTECH help computer systems, server systems, storage systems of customers Be cared for monthly, quarterly, and supported in timely troubleshooting, when there is an unexpected incident, from there your IT system is always operating stably, to meet the best activities. Production and business for customers. UTECH's services include consulting, warning in time, and ensuring replacement equipment when the system has a problem that cannot be corrected immediately, helping to save maximum investment in storage equipment.<\/span><\/p>2. The scope of work<\/strong><\/span><\/p>We will build a specific and reasonable system maintenance process for the customer's computer network, with the following work contents:<\/span><\/p> <\/p> a. For the system:<\/span><\/p>Check and monitor system components' operational status: network infrastructure, server, backup   mechanism, e-mail system, Internet system, database, mechanism security, user policy, and network  services (DNS, DHCP, VPN ...)<\/span><\/p>Check the system's operating environment: temperature, humidity, air circulation, dust, etc.<\/span><\/p>- Check the stability of the power source<\/span><\/p>- Check cables, such as optical cables, network cables, power cables.<\/span><\/p>- Check connection ports, external signal lights,<\/span><\/p>- Check server and storage logs and indicators,<\/span><\/p>- Check backup and fix data when there is a problem,<\/span><\/p>- Gather evaluation and system configuration information,<\/span><\/p>- Collect loading patterns and system information in a given amount of time<\/span><\/p>- Give detailed reports on:<\/span><\/p>+ Summary table of the current configuration of the server<\/span><\/p>+ Overview of the locations of the system<\/span><\/p>+ Determine the performance of the system<\/span><\/p>- Recommend and propose jobs to be done<\/span><\/p> <\/p>b. For computers:<\/span><\/p>- Check hardware operating status<\/span><\/p>- Check the operating system status and software application status.<\/span><\/p>- Check and backup data, mail clients periodically for users.<\/span><\/p>- Computer speed optimization: Refresh the system, Defragment Hardisk, Clean the system, remove the resident program, not use, adjust the parameters of the computer ...<\/span><\/p>- Check and remove spyware (spyware), advertisements (adware, pop-ups), and other malicious programs: malware, trojans, keyloggers, spybots ...<\/span><\/p>- Regularly update anti-virus, Spyware, Spam\u2026 programs for the whole system (server, host, mail server)<\/span><\/p>- Update patches and new versions for software in the system such as server system, system server, and other software applications.<\/span><\/p>- Cleaning, vacuuming 03 times a year for all equipment in the whole system.<\/span><\/p>- Consulting, installing, and guiding the use of software (common) according to users' requests.<\/span><\/p>- Consulting and solving problems to support solving problems arising in the process of using computers.<\/span><\/p>Handle IT-related requests from customers.<\/span><\/p>- To periodically report on the situation of the network system and related issues.<\/span><\/p>","product_category_id":15,"meta_seo":null},{"id":49,"category_code":"D\u1ecaCH V\u1ee4 H\u1ed6 TR\u1ee2 CNTT","type":null,"slug":"system3YFsI","is_priority":1,"z_index":3,"photo":"storage\/images\/productCategories\/18\/photo.jpg","thumb":null,"created_at":"2020-12-30 04:48:03","updated_at":"2021-03-13 01:10:57","deleted_at":null,"lang":1,"description":"IT Support - IT Helpdesk - IT Outsourcing","pro_title":"IT SUPPORT SERVICE","pro_description":"IT Support - IT Helpdesk - IT Outsourcing","title":"IT SUPPORT SERVICE","content":"<h2 style=\"text-align:center;\">IT SERVICES<\/strong><\/span><\/h2><h3 style=\"text-align:center;\">IT SUPPORT - IT HELPDESK - IT OUTSOURCING<\/strong><\/span><\/h3> <\/p>Support Service - Onsite Site<\/strong><\/span><\/p>UTECH hires technical human resources that have been trained with expertise and experience in IT system administration to help customers manage the IT system at the place of installation or use of the system. Designated personnel will work at the client's site or installation site, complying with the Customer's internal rules and job descriptions within the scope of responsibility.<\/span><\/p> <\/p>Scope of work:<\/u><\/strong><\/span><\/p>Support for users in matters related to the use of computers and other information technology facilities:<\/span><\/p>- Install operating systems and popular office applications.<\/span><\/p>- Support users for problems caused by hardware or software related to information technology equipment such as computers, printers, scanners, desk phones ...<\/span><\/p>- Install and configure other IT application systems to serve the employees' work to meet the company's job requirements.<\/span><\/p>Support Service - Remote Site<\/strong><\/span><\/p>UTECH provides service to support operation, configuration, or troubleshooting related to <\/span>the customer's IT system according to each specific case and time.<\/span><\/p>When using technical support services over the phone, customers are provided with a support contact point when needed as well as have access to UTECH's technical support system to look up technical information. serving IT system problem handling.<\/span><\/p>The team of service personnel will work at UTECH until there is a call to request customer support, perform support, or troubleshoot via phone or onsite to perform.<\/span><\/p> <\/p>Scope of work:<\/u><\/strong><\/span><\/p>In relation to the user:<\/span><\/p>- Install operating system, office applications.<\/span><\/p>- Support users for problems caused by hardware or software related to information technology equipment such as computers, printers, scanners, desk phones ...<\/span><\/p>- Install and configure other IT application systems to serve the employees' work according to the job requirements of the company.<\/span><\/p>Regarding IT infrastructure system:<\/span><\/p>- Install, configure and troubleshoot IT infrastructure systems such as servers, routers, switches, firewall, ...<\/span><\/p>- Check and fix problems related to the system or coordinate with relevant departments, service providers according to the instructions of the responsible department of the customer.<\/span><\/p>- Coordinate with suppliers to upgrade or correct problems related to telecommunications lines, IT equipment.<\/span><\/p>IT system management:<\/strong><\/span><\/p>- Install, configure and manage IT infrastructure system.<\/span><\/p>- Monitor, periodically report system status and propose appropriate upgrade and replacement <\/span>plans to ensure the continuous and efficient operation of the IT system.<\/span><\/p>- Check and fix problems related to the system or coordinate with relevant departments, service providers according to the instructions of the responsible department of the customer.<\/span><\/p>- Coordinate with suppliers to upgrade or correct problems related to telecommunications lines, IT equipment.<\/span><\/p>- Manage IT equipment and materials within authorized scope.<\/span><\/p> <\/p>Scope of work:<\/u><\/strong><\/span><\/p>- Each IT staff can serve up to 100 users.<\/span><\/p>- Each IT staff member serves a maximum of 02 (two) system installation locations and these two locations are not more than 10km apart from each other by road.<\/span><\/p>- Each IT staff can manage a maximum server system not exceeding 10 physical servers.<\/span><\/p>- IT staff working during business hours and at agreed working locations<\/span><\/p>","product_category_id":18,"meta_seo":null},{"id":58,"category_code":"D\u1ecaCH V\u1ee4 CUNG C\u1ea4P M\u00c1Y CH\u1ee6 EMAIL","type":null,"slug":"mail-server-servicewwzjX","is_priority":1,"z_index":2,"photo":"storage\/images\/productCategories\/21\/photo.jpg","thumb":null,"created_at":"2021-03-06 01:57:37","updated_at":"2024-11-08 07:49:25","deleted_at":null,"lang":1,"description":"Solutions - Provider - Email Hosting Server Administration","pro_title":"EMAIL SERVER SERVICE","pro_description":"Solutions - Provider - Email Hosting Server Administration","title":"EMAIL SERVER SERVICE","content":"<h2 style=\"text-align:center;\">EMAIL SERVICES<\/strong><\/span><\/h2><h3 style=\"text-align:center;\">Email Hosting (MICROSOFT & LINUX\/UNIX)<\/strong><\/span><\/h3><h4> <\/h4> <\/p><ul><li style=\"text-align:justify;\">Email hosting is a professional email solution for organizations and businesses that need frequent email transactions that require a high level of stability and reliability of the system. Email service by domain name, Mail Server management software solution. We meet the Email hosting service according to the needs of the use and the business's budget. It is consulting the Mail Server service to suit the store and the number of users, the user-friendly interface, and the easiest-to-use interface to bring about users' highest efficiency.<\/span><\/li><\/ul> <\/p><ul><li style=\"text-align:justify;\">With the Email server platform to ensure the system is always stable 24\/7, time is up to 99%. Customer data is always guaranteed at a high level; processing speed is much optimized. Simultaneously, the customer's email system is also supported to fully install user authentication records to increase the system's reputation. Besides, we also help customers to install services according to the unique characteristics of each business. The SPAM rating is managed by the Anti-SPAM anti-SPAM system, ensuring the rate of sending emails to customers' inbox up to 99%. Providing flexibility to increase or decrease the number of users during service usage<\/span><\/li><\/ul>","product_category_id":21,"meta_seo":null},{"id":61,"category_code":"D\u1ecaCH V\u1ee4 WEBSITE & M\u00c1Y CH\u1ee6 \u1ea2O","type":null,"slug":"web-app-serrverGHlRH","is_priority":1,"z_index":1,"photo":"storage\/images\/productCategories\/22\/photo.jpg","thumb":null,"created_at":"2021-03-06 02:40:17","updated_at":"2021-03-11 10:52:45","deleted_at":null,"lang":1,"description":"Provide servers to serve the Website - share data online","pro_title":"WEBSITE & VPS SERVICE","pro_description":"Provide servers to serve the Website - share data online","title":"WEBSITE & VPS SERVICE","content":"<h2 style=\"text-align:center;\">IT SERVICES<\/strong><\/span><\/h2><h3 style=\"text-align:center;\">Website - Virtual Server<\/strong><\/span><\/h3> <\/p>1. Website | Hosting<\/strong><\/span><\/p>Website service is the most common definition for services related to employment on the website and jobs for creating and sustainable development of the website and is performed by an organization or translation company. Professional service, having enough expertise and experience to commit to the values that will bring to the website and website owners. Also, consulting - website design, website maintenance, and upgrading, and website care are included. Each job in website service requires high expertise, and it needs a team of intellectual personnel large enough, passionate enough to perform well and bring the highest efficiency. From starting the concept to creating, maintaining, and developing a website requires a strict process.<\/span><\/p> <\/p>2. Virtual Server - VPS<\/strong><\/span><\/p>VPS from the world's leading technology platform of VMware, Cisco, ... will give you a powerful, stable Cloud Server, up to 99.99% uptime. Distributed storage systems and daily backup mechanisms ensure data is always available and continuously available. VPS allows you to actively choose the configuration and increase or decrease resources according to actual user needs. This is done in minutes, and the Cloud Server management interface is very user-friendly and easy to use. It can be managed through a website portal, API protocols or even mobile applications anytime, anywhere.<\/span><\/p>","product_category_id":22,"meta_seo":null}] [{"id":40,"category_code":"D\u1ecaCH V\u1ee4 B\u1ea2O TR\u00cc H\u1ec6 TH\u1ed0NG CNTT","type":null,"slug":"tu-van-giai-phap-cnttsol4J","is_priority":1,"z_index":4,"photo":"storage\/images\/productCategories\/15\/photo.jpg","thumb":null,"created_at":"2020-12-30 03:06:03","updated_at":"2021-03-11 11:10:01","deleted_at":null,"lang":1,"description":"Provide maintenance services according customer requirements","pro_title":"IT MAINTENANCE SERVICE","pro_description":"Provide maintenance services according customer requirements","title":"IT MAINTENANCE SERVICE","content":"<h2 style=\"text-align:center;\">MAINTENANCE SERVICE<\/strong><\/span><\/h2><h3 style=\"text-align:center;\">SYSTEM - WORKSTATION<\/strong><\/span><\/h3> <\/p>1. Introduction<\/strong><\/span><\/p>Maintenance services computer systems, server systems, periodic storage systems and technical support of UTECH help computer systems, server systems, storage systems of customers Be cared for monthly, quarterly, and supported in timely troubleshooting, when there is an unexpected incident, from there your IT system is always operating stably, to meet the best activities. Production and business for customers. UTECH's services include consulting, warning in time, and ensuring replacement equipment when the system has a problem that cannot be corrected immediately, helping to save maximum investment in storage equipment.<\/span><\/p>2. The scope of work<\/strong><\/span><\/p>We will build a specific and reasonable system maintenance process for the customer's computer network, with the following work contents:<\/span><\/p> <\/p> a. For the system:<\/span><\/p>Check and monitor system components' operational status: network infrastructure, server, backup   mechanism, e-mail system, Internet system, database, mechanism security, user policy, and network  services (DNS, DHCP, VPN ...)<\/span><\/p>Check the system's operating environment: temperature, humidity, air circulation, dust, etc.<\/span><\/p>- Check the stability of the power source<\/span><\/p>- Check cables, such as optical cables, network cables, power cables.<\/span><\/p>- Check connection ports, external signal lights,<\/span><\/p>- Check server and storage logs and indicators,<\/span><\/p>- Check backup and fix data when there is a problem,<\/span><\/p>- Gather evaluation and system configuration information,<\/span><\/p>- Collect loading patterns and system information in a given amount of time<\/span><\/p>- Give detailed reports on:<\/span><\/p>+ Summary table of the current configuration of the server<\/span><\/p>+ Overview of the locations of the system<\/span><\/p>+ Determine the performance of the system<\/span><\/p>- Recommend and propose jobs to be done<\/span><\/p> <\/p>b. For computers:<\/span><\/p>- Check hardware operating status<\/span><\/p>- Check the operating system status and software application status.<\/span><\/p>- Check and backup data, mail clients periodically for users.<\/span><\/p>- Computer speed optimization: Refresh the system, Defragment Hardisk, Clean the system, remove the resident program, not use, adjust the parameters of the computer ...<\/span><\/p>- Check and remove spyware (spyware), advertisements (adware, pop-ups), and other malicious programs: malware, trojans, keyloggers, spybots ...<\/span><\/p>- Regularly update anti-virus, Spyware, Spam\u2026 programs for the whole system (server, host, mail server)<\/span><\/p>- Update patches and new versions for software in the system such as server system, system server, and other software applications.<\/span><\/p>- Cleaning, vacuuming 03 times a year for all equipment in the whole system.<\/span><\/p>- Consulting, installing, and guiding the use of software (common) according to users' requests.<\/span><\/p>- Consulting and solving problems to support solving problems arising in the process of using computers.<\/span><\/p>Handle IT-related requests from customers.<\/span><\/p>- To periodically report on the situation of the network system and related issues.<\/span><\/p>","product_category_id":15,"meta_seo":null},{"id":49,"category_code":"D\u1ecaCH V\u1ee4 H\u1ed6 TR\u1ee2 CNTT","type":null,"slug":"system3YFsI","is_priority":1,"z_index":3,"photo":"storage\/images\/productCategories\/18\/photo.jpg","thumb":null,"created_at":"2020-12-30 04:48:03","updated_at":"2021-03-13 01:10:57","deleted_at":null,"lang":1,"description":"IT Support - IT Helpdesk - IT Outsourcing","pro_title":"IT SUPPORT SERVICE","pro_description":"IT Support - IT Helpdesk - IT Outsourcing","title":"IT SUPPORT SERVICE","content":"<h2 style=\"text-align:center;\">IT SERVICES<\/strong><\/span><\/h2><h3 style=\"text-align:center;\">IT SUPPORT - IT HELPDESK - IT OUTSOURCING<\/strong><\/span><\/h3> <\/p>Support Service - Onsite Site<\/strong><\/span><\/p>UTECH hires technical human resources that have been trained with expertise and experience in IT system administration to help customers manage the IT system at the place of installation or use of the system. Designated personnel will work at the client's site or installation site, complying with the Customer's internal rules and job descriptions within the scope of responsibility.<\/span><\/p> <\/p>Scope of work:<\/u><\/strong><\/span><\/p>Support for users in matters related to the use of computers and other information technology facilities:<\/span><\/p>- Install operating systems and popular office applications.<\/span><\/p>- Support users for problems caused by hardware or software related to information technology equipment such as computers, printers, scanners, desk phones ...<\/span><\/p>- Install and configure other IT application systems to serve the employees' work to meet the company's job requirements.<\/span><\/p>Support Service - Remote Site<\/strong><\/span><\/p>UTECH provides service to support operation, configuration, or troubleshooting related to <\/span>the customer's IT system according to each specific case and time.<\/span><\/p>When using technical support services over the phone, customers are provided with a support contact point when needed as well as have access to UTECH's technical support system to look up technical information. serving IT system problem handling.<\/span><\/p>The team of service personnel will work at UTECH until there is a call to request customer support, perform support, or troubleshoot via phone or onsite to perform.<\/span><\/p> <\/p>Scope of work:<\/u><\/strong><\/span><\/p>In relation to the user:<\/span><\/p>- Install operating system, office applications.<\/span><\/p>- Support users for problems caused by hardware or software related to information technology equipment such as computers, printers, scanners, desk phones ...<\/span><\/p>- Install and configure other IT application systems to serve the employees' work according to the job requirements of the company.<\/span><\/p>Regarding IT infrastructure system:<\/span><\/p>- Install, configure and troubleshoot IT infrastructure systems such as servers, routers, switches, firewall, ...<\/span><\/p>- Check and fix problems related to the system or coordinate with relevant departments, service providers according to the instructions of the responsible department of the customer.<\/span><\/p>- Coordinate with suppliers to upgrade or correct problems related to telecommunications lines, IT equipment.<\/span><\/p>IT system management:<\/strong><\/span><\/p>- Install, configure and manage IT infrastructure system.<\/span><\/p>- Monitor, periodically report system status and propose appropriate upgrade and replacement <\/span>plans to ensure the continuous and efficient operation of the IT system.<\/span><\/p>- Check and fix problems related to the system or coordinate with relevant departments, service providers according to the instructions of the responsible department of the customer.<\/span><\/p>- Coordinate with suppliers to upgrade or correct problems related to telecommunications lines, IT equipment.<\/span><\/p>- Manage IT equipment and materials within authorized scope.<\/span><\/p> <\/p>Scope of work:<\/u><\/strong><\/span><\/p>- Each IT staff can serve up to 100 users.<\/span><\/p>- Each IT staff member serves a maximum of 02 (two) system installation locations and these two locations are not more than 10km apart from each other by road.<\/span><\/p>- Each IT staff can manage a maximum server system not exceeding 10 physical servers.<\/span><\/p>- IT staff working during business hours and at agreed working locations<\/span><\/p>","product_category_id":18,"meta_seo":null},{"id":58,"category_code":"D\u1ecaCH V\u1ee4 CUNG C\u1ea4P M\u00c1Y CH\u1ee6 EMAIL","type":null,"slug":"mail-server-servicewwzjX","is_priority":1,"z_index":2,"photo":"storage\/images\/productCategories\/21\/photo.jpg","thumb":null,"created_at":"2021-03-06 01:57:37","updated_at":"2024-11-08 07:49:25","deleted_at":null,"lang":1,"description":"Solutions - Provider - Email Hosting Server Administration","pro_title":"EMAIL SERVER SERVICE","pro_description":"Solutions - Provider - Email Hosting Server Administration","title":"EMAIL SERVER SERVICE","content":"<h2 style=\"text-align:center;\">EMAIL SERVICES<\/strong><\/span><\/h2><h3 style=\"text-align:center;\">Email Hosting (MICROSOFT & LINUX\/UNIX)<\/strong><\/span><\/h3><h4> <\/h4> <\/p><ul><li style=\"text-align:justify;\">Email hosting is a professional email solution for organizations and businesses that need frequent email transactions that require a high level of stability and reliability of the system. Email service by domain name, Mail Server management software solution. We meet the Email hosting service according to the needs of the use and the business's budget. It is consulting the Mail Server service to suit the store and the number of users, the user-friendly interface, and the easiest-to-use interface to bring about users' highest efficiency.<\/span><\/li><\/ul> <\/p><ul><li style=\"text-align:justify;\">With the Email server platform to ensure the system is always stable 24\/7, time is up to 99%. Customer data is always guaranteed at a high level; processing speed is much optimized. Simultaneously, the customer's email system is also supported to fully install user authentication records to increase the system's reputation. Besides, we also help customers to install services according to the unique characteristics of each business. The SPAM rating is managed by the Anti-SPAM anti-SPAM system, ensuring the rate of sending emails to customers' inbox up to 99%. Providing flexibility to increase or decrease the number of users during service usage<\/span><\/li><\/ul>","product_category_id":21,"meta_seo":null},{"id":61,"category_code":"D\u1ecaCH V\u1ee4 WEBSITE & M\u00c1Y CH\u1ee6 \u1ea2O","type":null,"slug":"web-app-serrverGHlRH","is_priority":1,"z_index":1,"photo":"storage\/images\/productCategories\/22\/photo.jpg","thumb":null,"created_at":"2021-03-06 02:40:17","updated_at":"2021-03-11 10:52:45","deleted_at":null,"lang":1,"description":"Provide servers to serve the Website - share data online","pro_title":"WEBSITE & VPS SERVICE","pro_description":"Provide servers to serve the Website - share data online","title":"WEBSITE & VPS SERVICE","content":"<h2 style=\"text-align:center;\">IT SERVICES<\/strong><\/span><\/h2><h3 style=\"text-align:center;\">Website - Virtual Server<\/strong><\/span><\/h3> <\/p>1. Website | Hosting<\/strong><\/span><\/p>Website service is the most common definition for services related to employment on the website and jobs for creating and sustainable development of the website and is performed by an organization or translation company. Professional service, having enough expertise and experience to commit to the values that will bring to the website and website owners. Also, consulting - website design, website maintenance, and upgrading, and website care are included. Each job in website service requires high expertise, and it needs a team of intellectual personnel large enough, passionate enough to perform well and bring the highest efficiency. From starting the concept to creating, maintaining, and developing a website requires a strict process.<\/span><\/p> <\/p>2. Virtual Server - VPS<\/strong><\/span><\/p>VPS from the world's leading technology platform of VMware, Cisco, ... will give you a powerful, stable Cloud Server, up to 99.99% uptime. Distributed storage systems and daily backup mechanisms ensure data is always available and continuously available. VPS allows you to actively choose the configuration and increase or decrease resources according to actual user needs. This is done in minutes, and the Cloud Server management interface is very user-friendly and easy to use. It can be managed through a website portal, API protocols or even mobile applications anytime, anywhere.<\/span><\/p>","product_category_id":22,"meta_seo":null}]

[{"id":40,"category_code":"D\u1ecaCH V\u1ee4 B\u1ea2O TR\u00cc H\u1ec6 TH\u1ed0NG CNTT","type":null,"slug":"tu-van-giai-phap-cnttsol4J","is_priority":1,"z_index":4,"photo":"storage\/images\/productCategories\/15\/photo.jpg","thumb":null,"created_at":"2020-12-30 03:06:03","updated_at":"2021-03-11 11:10:01","deleted_at":null,"lang":1,"description":"Provide maintenance services according customer requirements","pro_title":"IT MAINTENANCE SERVICE","pro_description":"Provide maintenance services according customer requirements","title":"IT MAINTENANCE SERVICE","content":"<h2 style=\"text-align:center;\">MAINTENANCE SERVICE<\/strong><\/span><\/h2><h3 style=\"text-align:center;\">SYSTEM - WORKSTATION<\/strong><\/span><\/h3> <\/p>1. Introduction<\/strong><\/span><\/p>Maintenance services computer systems, server systems, periodic storage systems and technical support of UTECH help computer systems, server systems, storage systems of customers Be cared for monthly, quarterly, and supported in timely troubleshooting, when there is an unexpected incident, from there your IT system is always operating stably, to meet the best activities. Production and business for customers. UTECH's services include consulting, warning in time, and ensuring replacement equipment when the system has a problem that cannot be corrected immediately, helping to save maximum investment in storage equipment.<\/span><\/p>2. The scope of work<\/strong><\/span><\/p>We will build a specific and reasonable system maintenance process for the customer's computer network, with the following work contents:<\/span><\/p> <\/p> a. For the system:<\/span><\/p>Check and monitor system components' operational status: network infrastructure, server, backup   mechanism, e-mail system, Internet system, database, mechanism security, user policy, and network  services (DNS, DHCP, VPN ...)<\/span><\/p>Check the system's operating environment: temperature, humidity, air circulation, dust, etc.<\/span><\/p>- Check the stability of the power source<\/span><\/p>- Check cables, such as optical cables, network cables, power cables.<\/span><\/p>- Check connection ports, external signal lights,<\/span><\/p>- Check server and storage logs and indicators,<\/span><\/p>- Check backup and fix data when there is a problem,<\/span><\/p>- Gather evaluation and system configuration information,<\/span><\/p>- Collect loading patterns and system information in a given amount of time<\/span><\/p>- Give detailed reports on:<\/span><\/p>+ Summary table of the current configuration of the server<\/span><\/p>+ Overview of the locations of the system<\/span><\/p>+ Determine the performance of the system<\/span><\/p>- Recommend and propose jobs to be done<\/span><\/p> <\/p>b. For computers:<\/span><\/p>- Check hardware operating status<\/span><\/p>- Check the operating system status and software application status.<\/span><\/p>- Check and backup data, mail clients periodically for users.<\/span><\/p>- Computer speed optimization: Refresh the system, Defragment Hardisk, Clean the system, remove the resident program, not use, adjust the parameters of the computer ...<\/span><\/p>- Check and remove spyware (spyware), advertisements (adware, pop-ups), and other malicious programs: malware, trojans, keyloggers, spybots ...<\/span><\/p>- Regularly update anti-virus, Spyware, Spam\u2026 programs for the whole system (server, host, mail server)<\/span><\/p>- Update patches and new versions for software in the system such as server system, system server, and other software applications.<\/span><\/p>- Cleaning, vacuuming 03 times a year for all equipment in the whole system.<\/span><\/p>- Consulting, installing, and guiding the use of software (common) according to users' requests.<\/span><\/p>- Consulting and solving problems to support solving problems arising in the process of using computers.<\/span><\/p>Handle IT-related requests from customers.<\/span><\/p>- To periodically report on the situation of the network system and related issues.<\/span><\/p>","product_category_id":15,"meta_seo":null},{"id":49,"category_code":"D\u1ecaCH V\u1ee4 H\u1ed6 TR\u1ee2 CNTT","type":null,"slug":"system3YFsI","is_priority":1,"z_index":3,"photo":"storage\/images\/productCategories\/18\/photo.jpg","thumb":null,"created_at":"2020-12-30 04:48:03","updated_at":"2021-03-13 01:10:57","deleted_at":null,"lang":1,"description":"IT Support - IT Helpdesk - IT Outsourcing","pro_title":"IT SUPPORT SERVICE","pro_description":"IT Support - IT Helpdesk - IT Outsourcing","title":"IT SUPPORT SERVICE","content":"<h2 style=\"text-align:center;\">IT SERVICES<\/strong><\/span><\/h2><h3 style=\"text-align:center;\">IT SUPPORT - IT HELPDESK - IT OUTSOURCING<\/strong><\/span><\/h3> <\/p>Support Service - Onsite Site<\/strong><\/span><\/p>UTECH hires technical human resources that have been trained with expertise and experience in IT system administration to help customers manage the IT system at the place of installation or use of the system. Designated personnel will work at the client's site or installation site, complying with the Customer's internal rules and job descriptions within the scope of responsibility.<\/span><\/p> <\/p>Scope of work:<\/u><\/strong><\/span><\/p>Support for users in matters related to the use of computers and other information technology facilities:<\/span><\/p>- Install operating systems and popular office applications.<\/span><\/p>- Support users for problems caused by hardware or software related to information technology equipment such as computers, printers, scanners, desk phones ...<\/span><\/p>- Install and configure other IT application systems to serve the employees' work to meet the company's job requirements.<\/span><\/p>Support Service - Remote Site<\/strong><\/span><\/p>UTECH provides service to support operation, configuration, or troubleshooting related to <\/span>the customer's IT system according to each specific case and time.<\/span><\/p>When using technical support services over the phone, customers are provided with a support contact point when needed as well as have access to UTECH's technical support system to look up technical information. serving IT system problem handling.<\/span><\/p>The team of service personnel will work at UTECH until there is a call to request customer support, perform support, or troubleshoot via phone or onsite to perform.<\/span><\/p> <\/p>Scope of work:<\/u><\/strong><\/span><\/p>In relation to the user:<\/span><\/p>- Install operating system, office applications.<\/span><\/p>- Support users for problems caused by hardware or software related to information technology equipment such as computers, printers, scanners, desk phones ...<\/span><\/p>- Install and configure other IT application systems to serve the employees' work according to the job requirements of the company.<\/span><\/p>Regarding IT infrastructure system:<\/span><\/p>- Install, configure and troubleshoot IT infrastructure systems such as servers, routers, switches, firewall, ...<\/span><\/p>- Check and fix problems related to the system or coordinate with relevant departments, service providers according to the instructions of the responsible department of the customer.<\/span><\/p>- Coordinate with suppliers to upgrade or correct problems related to telecommunications lines, IT equipment.<\/span><\/p>IT system management:<\/strong><\/span><\/p>- Install, configure and manage IT infrastructure system.<\/span><\/p>- Monitor, periodically report system status and propose appropriate upgrade and replacement <\/span>plans to ensure the continuous and efficient operation of the IT system.<\/span><\/p>- Check and fix problems related to the system or coordinate with relevant departments, service providers according to the instructions of the responsible department of the customer.<\/span><\/p>- Coordinate with suppliers to upgrade or correct problems related to telecommunications lines, IT equipment.<\/span><\/p>- Manage IT equipment and materials within authorized scope.<\/span><\/p> <\/p>Scope of work:<\/u><\/strong><\/span><\/p>- Each IT staff can serve up to 100 users.<\/span><\/p>- Each IT staff member serves a maximum of 02 (two) system installation locations and these two locations are not more than 10km apart from each other by road.<\/span><\/p>- Each IT staff can manage a maximum server system not exceeding 10 physical servers.<\/span><\/p>- IT staff working during business hours and at agreed working locations<\/span><\/p>","product_category_id":18,"meta_seo":null},{"id":58,"category_code":"D\u1ecaCH V\u1ee4 CUNG C\u1ea4P M\u00c1Y CH\u1ee6 EMAIL","type":null,"slug":"mail-server-servicewwzjX","is_priority":1,"z_index":2,"photo":"storage\/images\/productCategories\/21\/photo.jpg","thumb":null,"created_at":"2021-03-06 01:57:37","updated_at":"2024-11-08 07:49:25","deleted_at":null,"lang":1,"description":"Solutions - Provider - Email Hosting Server Administration","pro_title":"EMAIL SERVER SERVICE","pro_description":"Solutions - Provider - Email Hosting Server Administration","title":"EMAIL SERVER SERVICE","content":"<h2 style=\"text-align:center;\">EMAIL SERVICES<\/strong><\/span><\/h2><h3 style=\"text-align:center;\">Email Hosting (MICROSOFT & LINUX\/UNIX)<\/strong><\/span><\/h3><h4> <\/h4> <\/p><ul><li style=\"text-align:justify;\">Email hosting is a professional email solution for organizations and businesses that need frequent email transactions that require a high level of stability and reliability of the system. Email service by domain name, Mail Server management software solution. We meet the Email hosting service according to the needs of the use and the business's budget. It is consulting the Mail Server service to suit the store and the number of users, the user-friendly interface, and the easiest-to-use interface to bring about users' highest efficiency.<\/span><\/li><\/ul> <\/p><ul><li style=\"text-align:justify;\">With the Email server platform to ensure the system is always stable 24\/7, time is up to 99%. Customer data is always guaranteed at a high level; processing speed is much optimized. Simultaneously, the customer's email system is also supported to fully install user authentication records to increase the system's reputation. Besides, we also help customers to install services according to the unique characteristics of each business. The SPAM rating is managed by the Anti-SPAM anti-SPAM system, ensuring the rate of sending emails to customers' inbox up to 99%. Providing flexibility to increase or decrease the number of users during service usage<\/span><\/li><\/ul>","product_category_id":21,"meta_seo":null},{"id":61,"category_code":"D\u1ecaCH V\u1ee4 WEBSITE & M\u00c1Y CH\u1ee6 \u1ea2O","type":null,"slug":"web-app-serrverGHlRH","is_priority":1,"z_index":1,"photo":"storage\/images\/productCategories\/22\/photo.jpg","thumb":null,"created_at":"2021-03-06 02:40:17","updated_at":"2021-03-11 10:52:45","deleted_at":null,"lang":1,"description":"Provide servers to serve the Website - share data online","pro_title":"WEBSITE & VPS SERVICE","pro_description":"Provide servers to serve the Website - share data online","title":"WEBSITE & VPS SERVICE","content":"<h2 style=\"text-align:center;\">IT SERVICES<\/strong><\/span><\/h2><h3 style=\"text-align:center;\">Website - Virtual Server<\/strong><\/span><\/h3> <\/p>1. Website | Hosting<\/strong><\/span><\/p>Website service is the most common definition for services related to employment on the website and jobs for creating and sustainable development of the website and is performed by an organization or translation company. Professional service, having enough expertise and experience to commit to the values that will bring to the website and website owners. Also, consulting - website design, website maintenance, and upgrading, and website care are included. Each job in website service requires high expertise, and it needs a team of intellectual personnel large enough, passionate enough to perform well and bring the highest efficiency. From starting the concept to creating, maintaining, and developing a website requires a strict process.<\/span><\/p> <\/p>2. Virtual Server - VPS<\/strong><\/span><\/p>VPS from the world's leading technology platform of VMware, Cisco, ... will give you a powerful, stable Cloud Server, up to 99.99% uptime. Distributed storage systems and daily backup mechanisms ensure data is always available and continuously available. VPS allows you to actively choose the configuration and increase or decrease resources according to actual user needs. This is done in minutes, and the Cloud Server management interface is very user-friendly and easy to use. It can be managed through a website portal, API protocols or even mobile applications anytime, anywhere.<\/span><\/p>","product_category_id":22,"meta_seo":null}]

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UTECH ITECHNOLOGY

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TRAN THACH TRAN

Vice Service Desk Director

36B Ngo Quyen Street, Ward 5, District 5, Ho Chi Minh City

0938 717 780

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